Contact information

Contact Us

Overview

This page provides contact details for Reliable Hygiene, the online store operated by Romina Consumer Care Private Limited.

For orders, customer support, returns, refunds, product enquiries, or general assistance, please use the contact channels below.

Reliable Hygiene — Powered by Romina Consumer Care Private Limited.

Business details

  • Website / brand name: Reliable Hygiene

  • Company / legal entity: Romina Consumer Care Private Limited

  • Website: reliablehygiene.com

Customer support

  • Email: care@reliablehygiene.com

  • Phone: +91 9820476016

  • WhatsApp: +91 9820476016

  • Support hours: Monday–Saturday, 9 AM–6 PM IST

Our customer support team can assist with:

  • Order status and order-related queries

  • Product information and questions

  • Delivery and tracking issues

  • Returns and refunds

  • Damaged, defective, wrong, or missing items

  • Account-related queries

  • General enquiries regarding Reliable Hygiene

Order & delivery enquiries

For order tracking or shipping-related questions, please provide your order number along with the email address or phone number registered with your order.

You can also track your order by signing in to My Account → Orders on Reliable Hygiene, where tracking information is available.

Returns & refunds

To initiate an eligible return, please visit our Returns & Refunds page.

Return and refund eligibility, timelines, and procedures are explained in our Returns & Refunds Policy.

For faster assistance, please keep your order number and relevant product details available when contacting our support team.

Contact page

You can also contact us through the Contact Us form available on the Reliable Hygiene website.

We recommend including your order number where your enquiry relates to an existing order.

Response time

We aim to respond to emails, WhatsApp messages, and other customer enquiries within 1–2 business days during our support hours.

Messages received on Sundays or public holidays will generally be handled on the next business day.

Response times may occasionally be longer during periods of high enquiry volume, promotional events, or operational disruptions.

Contact information

Romina Consumer Care Private Limited
Brand: Reliable Hygiene
Email: care@reliablehygiene.com
Phone / WhatsApp: +91 9820476016
Support hours: Monday–Saturday, 9 AM–6 PM IST

Reliable Hygiene — Powered by Romina Consumer Care Private Limited.